■Information of Service standstill There is currently no scheduled maintenance work.
■Announcement [Important]Notice of Service Suspension of MAGES and M-CAP(posted on 2025/2/14) 1. Date and time 2/16 (Sun) 8:00 ~ 2/17 (Mon) 1:05 (JST) 2. Scope of Influence ・The login screen is displayed, but because M-CAP stops, the one-time password email is not sent and you cannot log in. ・If you have registered your PC as a device that is always used, you cannot log in because M-CAP stops. ・You can log in using electronic certificate authentication. ・Password reset is not available. 3. Reason suspension Due to the suspension due to maintenance of the platform on which M-CAP is running. ■M-CAP access disabled 1. Scope of Influence (1)A problem has occurred in which M-CAP cannot be accessed. (2)Even if M-CAP can be accessed, other problems such as not being able to press the register button may occur. 2. Recovery schedule and contact information (1)The cause of the problem is under investigation and the recovery schedule has not been determined. (2)If this problem occurs, please contact policydirector-id@mhi.com with your registration name and user ID. ・Please Register Your "Secret Question" ( 2021/3/11 update ) Please be sure to register your "Secret Question" for "Password Lost". Let’s click the checkbox for "M-CAP". After that, please logon.
■For use (1)The manual is here. (2)The information from "MHI Access Gateway5" is here. (3)The password expires in 45 days. If the password expired, the password change page will be displayed after login. (4)If you forgot your password, click here for reissuing the password. ※Please noted that request is acceptable 24hrs/365days but the support team will take an action on only business days. (5)For other inquiries, here.